They Know Your Pint Before You Ask: The Landlords Keeping Britain's Pub Soul Alive Without a Single App
In an age of QR codes and loyalty schemes, a handful of Britain's finest publicans still run their locals on something far more powerful: genuine human memory. We spent time with long-serving landlords who know every regular's preferred pint, favourite seat, and ideal serving temperature — and asked what's really at stake when that knowledge disappears.